Wednesday, October 20, 2010

Great Customer Service

Here's the set to the scene...
I am on crutches, still.  I needed to attempt a quick errand alone, as we needed a few household staples.  I am getting pretty talented carrying one or two things and still managing to get from point a to b with said crutches.  After physical therapy, I headed to the always wonderful Kmart.
I entered and headed to the customer service counter.  I was greeted by a lovely woman (who looked like she smokes 4 packs a day and uses the tanning bed at least twice everyday.)  I politely asked if I could please have a plastic bag to put a few items in.  She could clearly see, that I was "walking" with crutches and that obviously I was unable to push a cart or carry one of the plastic handled baskets.  As she stood there looking at me as if it was the most outrageous question she had ever been asked, I explained to her that I needed a few things, and could not carry them all and maneuver the crutches at the same time.  She replied with "I'm sorry, we don't "give" these bags away."  Okay great!  I'm not asking you to "give" it away.  I'm asking if I may please have one, to place my items in and then pay for them and then my items can be placed back into "that" bag when I check out.  She continued to stare at me, and then repeated, "I'm sorry we cannot give these bags away."  Really?  Really?  I'm sorry, how big of a moron are you?  I think the tanning bed has fried your brain cells.
I crutched through the store grabbing my toothpaste and deodorant, carrying mascara in my teeth.  As I approached another woman she said, is there anything I can help you find?  "Actually, yes there is.  When I came in I asked for a bag"...long story above.  I then noticed that she was a manager.  She asked if she could "assist me with gathering the rest of my things?"  Nope, a bag to carry them in would have been great, but obviously, your customer service employee ogre would not give me one, so these three items will do, I will continue said item shopping at another store.
More than likely, they will NOT see my face in that shit-hole again.  Why can't Target be closer to home?  Oh right...because I live in the fricking ghetto.
Assholes.

1 comment:

bang said...

I sure wish you'd call me when you need this shit!! Bang go shopping for sugar, and bang'll freakin' tell smoking tan lady where to stick those bags!!